Skip to content

Loyalty Club

Love shopping at BY/DJO?

We believe loyalty pays and are always thankful for your business. With this, we are here to introduce our rewards system.

Be part of our club : we are 4 tiers —

Member, Influencer, Ambassador, Icon.

FAQ

Yes. Your points expire every 180 days, so don’t forget to spend them before they expire!

You need to have a BYDJO account for this. Please remember to sign in with just ONE account to avoid duplications. We cannot merge your points and account.

Everyone starts as a member.

Once you make a purchase, you’ll automatically be considered a member.

As you earn points, you can spend them however you like.

We deeply apologize but past purchases are not applicable.

Points expire every 6 months (180 days).

BYDJO reserves the right to reject any members suspected of foul play.

Only one reward per transaction.

Points are not redeemable for cash.

Rewards are available with point redemption while supplies last and substitutions may occur. If your online order is not completed during the same visit or if your order gets cancelled, the reward will and can be removed from your shopping basket and may no longer be available.

100% only

All packages go through multiple quality control checks. They are wrapped and handled with the utmost care. Don’t worry!

Shipping

Efficiency is what we pride in. Packages are typically shipped in 24 hours.

Here’s our shipping policy.

Contact

Questions? Problem with order? We’re here to help.